We’ll email you updates every step of the way so you always know the status of your order. You can also opt in for text message notifications during checkout. Once your order has shipped, you’ll receive a tracking number via email—usually on the Mond
We pride ourselves on delivering exclusive, premium quality products straight to your door! As a result of our responsible sourcing methods and the exclusivity of these meats, our quantity can be limited with certain cuts throughout the year. In the
Please contact our Customer Experience Team directly with any issues, comments or concerns and we'll be more than happy to address them!
Please inspect your order upon delivery and contact us immediately if an item is damaged or if you received the wrong product. To be eligible for a refund or replacement, you must notify us within 15 days of delivery and include:. A clear photo of th
Sorry, but we're unable to make any changes to your order after it has been fulfilled. Please review your order details prior to confirming the order. We take great care in ensuring products deliver within 2 days of shipping and we cannot be
If you want to add products to an existing order, please reach out to us with your order details, and we will assist you in adding the desired items. If an additional payment is required, we will send you an invoice that should be paid by the specifi
Looking for an ideal present to give to your friends, family or co-workers? Try a Campo Grande gift card! Allow them to make a purchase and have it delivered when it's most convenient for them (or use towards a subscription of items they want to see
Congratulations on receiving a gift card to use on our site! We hope you're prepared to taste the Wagyu of pork. If you haven't done so already, please click here to visit our product page where you'll get detailed information on all of our cuts. Aft
You can purchase your preferred individual cuts with our A La Carte box here! (minimum order is $150)
If you need to cancel an order, please let us know ASAP. You can contact our team directly at [email protected] or fill out our Contact Us form here. All orders are processed and shipped on Mondays and Wednesdays. To ensure we can accommodate a
If you need to change any order information (such as the address) on your order, let us know ASAP. Please Contact Us directly with details of what needs to be changed and we'll get back to you as soon as possible. Please note:. All orders are shipped