Once your order has been shipped it can be tracked using the tracking number provided to you. You can find the tracking information in the email shipping confirmation (which should arrive on the Tuesday it's shipped) or by contacting our customer exp
We'll email you to keep you up to date on the status of your order. You can also sign up for text message notifications during check out. If you have not received notification of your order, please Contact Us directly!
We pride ourselves on delivering exclusive, premium quality products straight to your door! As a result of our responsible sourcing methods and the exclusivity of these meats, our quantity can be limited with certain cuts throughout the year. In the
Sorry, but we're unable to make any changes to your order after it has been fulfilled. Please review your order details prior to confirming the order. We take great care in ensuring products deliver within 2 days of shipping and we cannot be
Please inspect your order upon receipt and Contact Us immediately if an item is damaged or if you receive the wrong item. When contacting us, include pictures of the damage or wrong item along with a clear picture of the item label showing the lot nu
If you want to add products to an existing order, please reach out to us with your order details, and we will assist you in adding the desired items. If an additional payment is required, we will send you an invoice that should be paid by the specifi
Congratulations on receiving a gift card to use on our site! We hope you're prepared to taste the Wagyu of pork. If you haven't done so already, please click here to visit our product page where you'll get detailed information on all of our cuts. Aft
Please contact our Customer Experience Team directly with any issues, comments or concerns and we'll be more than happy to address them!