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Campo Grande

Campo Grande Help Center

What is Campo Grande?

Is Campo Grande good for farmers?

What packaging do you use?

Do you sell wholesale?

About Campo Grande

Where does Campo Grande source their products from?

What are the nutritional facts for your meats?

How long are your cattle aged?

Where are your pigs raised and butchered?

Can I purchase individual cuts?

Do you sell pork butt?

How much salt is in the meat?

Do you sell grass-fed beef?

Is Campo Grande seafood wild-caught?

Do you sell Heritage Pork?

What’s the Vaca Vieja?

Why is the Vaca Vieja a special meat?

Which is the most tender cut?

What is the time between harvest and shipping?

Is your iberico pork box Iberico bellota or is it Campo/different grade?

Does your meat come from the black hock pigs (pata negra)? Are they acorn fed or grain fed pigs?

How Do I Purchase Gift Cards?

Product & Sourcing

How can I track my order?

How can I view my order status?

What happens if an item in my order is out of stock?

How can I change an order after it was placed?

Refund Policy

How do I add products to my order?

How To Redeem a Gift Card

Have an Order Issue?

Orders

When will my order be shipped?

How can I delay or change the shipping date for an order?

Where do you deliver?

How will my products be shipped?

How long does the dry ice last?

Do I need to be present the moment my shipment arrives?

How much does shipping cost?

What should I do if my package has been marked as delivered but I have not received it?

What should I do if my order delivery has been delayed and I'm concerned about the product quality?

When will I receive my order?

What do I do if I receive a damaged package?

Shipping

Orders & Shipping

Can I modify my subscription preferences?

How do I update my credit card for my subscription?

How do I cancel a subscription?

Do you offer discounts?

Do you have a referral program?

When will my credit card be charged?

Can I place an order without subscribing?

Account & Subscription

Where can I find all of your recipes and cooking tips?

Do you have any recommendations on best cooking methods for the presa versus the pluma?

How do I thaw my order?

How long does the Shoulder Ham stay good for and how do I store it?

How do I store the charcuterie?

Iberico Coppa Recipes

St. Louis Ribs Recipes

Our "Leftover" Recipes

Our Ultimate Recipe Guides

How long can my cuts stay frozen?

Cooking & More

How do I change order information on my order?

How do I cancel an order?

Why hasn't my order shipped?

What if my tracking hasn't updated?

Fix An Issue

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Categories

About Campo Grande

Product & Sourcing

Orders & Shipping

Account & Subscription

Cooking & More

Fix An Issue