What if my tracking hasn't updated?Updated 5 months ago
Don't stress! It's totally normal to see tracking information go through brief periods without any updates.
Additionally, if you are located in any of our zones for 3-Day Shipping, view our zones here, your order was shipped with Line Haul Shipping. This means your order will use a couple different modes of transportation as it makes it way to you, rather than just one. Due to this, your tracking information may not show further updates until Thursday, though it is still successfully making its way. This is completely normal!
If this does not solve your issue or you have more questions, please contact us directly at [email protected].