Need more help? Submit your request and we will get back to you as soon as possible.

Phone Hours: Monday - Friday 9AM - 5PM ET

Home

Our Curated Boxes

Build Your Own Box

Campo Grande

<p><span style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">No, you will not need to be home to sign for your package, and it will stay frozen for a few hours after arrival. Unpack it and put it away in your freezer or fridge as soon as possible. We&#x2019;ll send you an alert when your order arrives.</span></p>

No, you will not need to be home to sign for your package, and it will stay frozen for a few hours after arrival. Unpack it and put it away in your freezer or fridge as soon as possible. We’ll send you an alert when your order arrives.

Do I need to be present the moment my shipment arrives?

Orders & Shipping

Shipping

What is Campo Grande?

Is Campo Grande good for farmers?

What packaging do you use?

Do you sell wholesale?

About Campo Grande

Where does Campo Grande source their products from?

What are the nutritional facts for your meats?

How long are your cattle aged?

Where are your pigs raised and butchered?

Can I purchase individual cuts?

Do you sell pork butt?

How much salt is in the meat?

Do you sell grass-fed beef?

Is Campo Grande seafood wild-caught?

Do you sell Heritage Pork?

What’s the Vaca Vieja?

Why is the Vaca Vieja a special meat?

Which is the most tender cut?

What is the time between harvest and shipping?

Is your iberico pork box Iberico bellota or is it Campo/different grade?

Does your meat come from the black hock pigs (pata negra)? Are they acorn fed or grain fed pigs?

How Do I Purchase Gift Cards?

Product & Sourcing

How can I track my order?

How can I view my order status?

What happens if an item in my order is out of stock?

How can I change an order after it was placed?

Refund Policy

How do I add products to my order?

How To Redeem a Gift Card

Have an Order Issue?

Orders

When will my order be shipped?

How can I delay or change the shipping date for an order?

Where do you deliver?

How will my products be shipped?

How long does the dry ice last?

How much does shipping cost?

What should I do if my package has been marked as delivered but I have not received it?

What should I do if my order delivery has been delayed and I'm concerned about the product quality?

When will I receive my order?

What do I do if I receive a damaged package?

Can I modify my subscription preferences?

How do I update my credit card for my subscription?

How do I cancel a subscription?

Do you offer discounts?

Do you have a referral program?

When will my credit card be charged?

Can I place an order without subscribing?

Account & Subscription

Where can I find all of your recipes and cooking tips?

Do you have any recommendations on best cooking methods for the presa versus the pluma?

Do I need to be present the moment my shipment arrives?Updated 2 months ago